Effective Date: April 28th, 2025
Introduction
Osmosis Technology Solutions UAB ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Lithuanian laws. By using our services or interacting with our website, you consent to the practices described herein.
Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Identification Data: Date of birth, personal identification number.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Records of our correspondence with you.
How We Collect Personal Data
We collect personal data through various methods:
- Direct Interactions: When you fill out forms, subscribe to our services, or communicate with us.
- Automated Technologies: Through cookies and similar tracking technologies when you use our website.
- Third Parties: From partners, service providers, and public sources as permitted by law.
Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Service Delivery: To provide and manage our services.
- Customer Support: To address inquiries and support requests.
- Marketing: To send promotional materials, where consent has been obtained.
- Legal Compliance: To fulfil legal obligations and respond to legal processes.
The legal bases for processing your data include:
- Performance of a Contract: Processing necessary for contractual obligations.
- Legal Obligation: Compliance with legal requirements.
- Consent: Where you have provided explicit consent.
- Legitimate Interests: For purposes such as improving our services and ensuring security.
Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data may be transferred to and stored in countries outside the European Economic Area (EEA) for secure hosting and data storage. In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who assist in service delivery, under strict confidentiality agreements.
- Affiliates: Subsidiaries and affiliates within our corporate group.
- Legal Authorities: When required by law or to protect our legal rights.
All third parties are obligated to protect your data in compliance with this Privacy Policy and applicable laws.
Cross-Border Data Transfers
As part of our international operations, your personal data may be transferred to countries outside Lithuania and the EEA. We ensure that such transfers comply with GDPR requirements and that appropriate safeguards are in place to protect your data.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: To obtain confirmation of whether we process your data and access to your data.
- Right to Rectification: To request correction of inaccurate or incomplete data.
- Right to Erasure: To request deletion of your data under certain conditions.
- Right to Restrict Processing: To request limitation of data processing under specific circumstances.
- Right to Data Portability: To receive your data in a structured, commonly used format and transfer it to another controller.
- Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
- Right Not to Be Subject to Automated Decision-Making: To not be subject to decisions based solely on automated processing, including profiling.
To exercise these rights, please contact us using the details provided in the "Contact Information" section.
Retention of Data
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods are determined based on legal obligations and the nature of the data.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse website usage. For detailed information, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Osmosis Technology Solutions UAB
Address: 13-91 Perkunkiemio Street, Vilnius, Lithuania
Phone: +99597713574
Email: contact@osmosistechsolutions.com
Registration Number: 306309768
Online Dispute Resolution
For EU citizens, the European Commission provides an Online Dispute Resolution platform, which can be accessed at http://ec.europa.eu/odr.
